Managed I.T. Services

Outsourced I.T. services for businesses of any size.

Expert I.T. Support

Our Managed IT Services give businesses the peace of mind that their technology is secure, reliable, and always running smoothly. From proactive monitoring and maintenance to helpdesk support, network management, and data protection, we act as your dedicated IT partner—keeping systems optimized and issues resolved before they impact your business. Whether you’re a small office or a growing enterprise, our tailored solutions ensure you get enterprise-grade IT support without the overhead of an in-house team, so you can focus on what matters most: running your business.

Peace of Mind

Stay ahead with technology that works as hard as you do. Our managed IT solutions keep your systems protected, up to date, and performing at their best—so downtime never slows you down. With round-the-clock monitoring and responsive support, we make IT simple, reliable, and stress-free.

What are I.T. Managed Services?

IT Managed Services is an IT support model in which every IT support and security requirement of a company is included in an ongoing monthly subscription payment.

This proactive approach includes all the IT maintenance, management, security, and operational monitoring you need – all for a steady monthly fee.

IT Managed Services is quickly embraced by company leaders who realize that this IT support model incentivizes the IT support team to keep the client’s technology running optimally.

Because of its proactive nature, the IT Managed Services model nearly eliminates downtime and lost productivity.

Risk Reduction

When you use our managed services, we handle all the risks for you. No more worries about IT security, data breaches, or compliance issues. We’ll monitor your technology remotely 24 x 7 without interrupting your operations. Our RMM (remote monitoring solution) detects issues or intrusions and mitigates them before you and your employees know anything is wrong.

Quick Response

Need help tonight? –Over the weekend? You’ll never be left alone with tech problems again when you partner with SmartConnect L.A. Our professionally staffed Help Desk is just a phone call or an email away. We can solve many issues remotely, but we’ll be there onsite quickly if the issue requires our physical presence at your facility.

Innovative Solutions

If you want your company to continue to thrive and stay current, looking at the possibilities offered by emerging technologies is a must. We provide cost-saving and pro-business solutions such as Microsoft Hyper-V and VMWare. We’ll align your technology (old and newer acquisitions) with your business needs to ensure cost savings and efficiency.

Healthcare & Medical Organizations

While you put your patients first, we’ll put you and your technology first! Your staff will be pleased to know that they have an entire team of IT professionals they can reach out to when they have a question about security, EMR systems, EMR integrations, and IT-related HIPAA compliance.

Retail

We know that securing your client’s data, protecting your databases, and making your daily work easier is why you turn to us to help you in a retail setting. We’re not salespeople, but we will give you the secure and efficient IT environment you need to market and sell your products.

Local Businesses

Local small to mid-size business and non-profit organizations need someone on their side! We believe that businesses and organizations of your size drive the economy and enable LA to be the thriving hub of innovation that it is. Have some IT questions? Need some help getting your business technology set up or fine-tuned? We’re here for you.

Cannabis Industry

IT support for the cannabis industry is as varied and advanced as the rest of agricultural technology support. However, the cannabis industry has a retail/dispensary element to it that other agricultural products that are sold in bulk on the open market do not have. We ensure that your entire IT environment is integrated, secure, and efficient – from technologies used in grow operations to applications used in inventory and POS.

Government

We understand the technology needs of national, state and local governments. Allow us to leverage our partnerships to provide your government organization

Educational Institutions

We don’t have to tell you about the changes that technology is bringing to education. But what we will tell you is that we will make those technological advancements in education easier for you, your teachers, and your students to use and we’ll secure that environment with around-the-clock cybersecurity monitoring and response.